Privacy Policy
We take the privacy of our clients very seriously. Information received will not be passed onto third parties for any reason unless you have expressed consent and it is in the context of business conducted in relation to Buy and Fit Pool Shop.
Collection and use of your details will be lawful and only for the purposes listed
- To process your orders, returns or warranties
- Enable communication between yourself and Buy & Fit Pool Shop or its representatives
- To provide you with an opportunity to receive newsletters and discounts
The information collected includes
- Your name
- Address
- Phone number
- Email address
- Delivery address
- Credit/Debit card
Your credit/debit card details are collected and held by our pay portal partner eWAY. At no time are these details viewed by Buy & Fit Pool Shop. For more information about eWAY view their website here.
Personal Information is held securely in accordance with the law.
Cookies are text that a website transmits to a user’s computer. They enable a more personalised shopping experience by displaying products that interest you. Buy and Fit Pool Shop uses cookies to authenticate your login and facilitate site navigation. You cannot purchase products unless you a using a cookie enabled web browser.
Your computers unique network address called an IP address is automatically assigned every time you access the internet. The Buy and Fit web server needs to know your IP address in order to send the requested web pages to you. We do not link IP addresses to any personal information. We may analyse how users navigate around our web site to improve its functionality.
Buy and Fit Pool Shop's secure server uses 256-bit encryption to encrypt your credit card details so that they cannot be read as they travel over the internet. Once your details are received by our pay portal partner eWAY, they are stored by eWAY and all reasonable efforts are undertaken to ensure these details are only used in connection with your dealings with Buy and Fit Pool Shop.
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Customer comments...
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'I would like to thank you for your excellent service and phone manner. I have received you parcel today, as promised. You have supplied “Good Old Fashion Service” which is lacking in today’s world.' Peter in Capalaba, QLD |
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'The service I received from Buy and Fit was fantastic. I placed my order online late morning on Friday, received email confirmation of the dispatch of my order that afternoon, and the item arrived on Monday afternoon. I was particularly impressed with getting a phone call from Christian at Buy and Fit soon after placing my online order, clarifying whether I needed one of the parts I had ordered. This phone call saved me approx. $18. Thank you Buy and Fit for your really efficient service. I will certainly use you again when I need other parts for my swimming pool.' Allan in Ashburton, Victoria |
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'I ordered my new pool pump on Friday afternoon and it was at my house by Monday afternoon. It was the cheapest price that I found anywhere and that included prices where I had to go and pick it up. I could not have been happier with my purchase. Will highly recommend your company to my friends.' Warren in Seaford, Victoria |